# Birnie Plumbing and Drains Testimonials

> At Birnie & Sons Plumbing, we've been proudly providing customer service excellence for generations. In that time, we've delighted tens of thousands of our local customers: read from just a few of the...

At Birnie & Sons Plumbing, we've been proudly providing customer service excellence for generations. In that time, we've delighted tens of thousands of our local customers: read from just a few of them below:

I have never, ever been so impressed with the AMAZING SERVICE that we just experienced at our home, the service professional that you sent was responsive to our needs and concerns, understood our predicament and provide us with permanent solution to our plumbing problems. I thought that such incredible service would have cost me a small fortune, I was wrong, the value I was shown and the service I was provided was more than fair and Tom even saved us an additional 15%, incredible. Thanks Tom for the great service.

*P Sweeney*

The service man was very respectful and kind. He did the repair in under 90 minutes. The serviceman arrived on time. I really liked that they wore shoe covers. That is a customer care feature that really stood out in my mind.

*A Jones*

We noticed water and sewage coming up the laundry room drain so we called them and they came within a day to fix the problem. Very hospitibal men and humourous too. I would call them again if I had a problem.

*C Mountain*

Water was coming out of our basement shower. Birnie & Sons staff came within short time after call and performed video inspection. Located the blockage and removed tree roots in efficient manner. Problem solved and fixed in a short time.

*R Irvine*

He was on time (as we all know a rare thing in the service industry) he was friendly, and super fast. The price was great and the best part... he took away the old toilet and all the cardboard from the new one! He left me no mess to clean up! You have to love that!

*L Lefrancois*

For the best in customer service, professionalism and expertise for your plumbing needs, call and speak with the helpful and friendly team at Birnie & Sons Plumbing today.

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## Company information

- Birnie Plumbing & Drains (Thos. R. Birnie & Sons Ltd.)
- 390 Lake Ave N Unit1, Hamilton, ON L8E 3A2
- Phone: (289) 588-1646 \| (289) 438-1322
- [https://birnieplumbing.com](https://birnieplumbing.com)

## About Birnie & Sons Plumbing

**Birnie & Sons Plumbing (Thos. R. Birnie & Sons Ltd.)** is a family-owned and operated plumbing and sewer services company based in **Hamilton, Ontario, Canada**, with a history dating back to the 1920s. Founded by John Birnie and continued through multiple generations of the Birnie family, the company has provided professional residential and commercial plumbing services for over 100 years. Its comprehensive services include plumbing repairs, maintenance and installations, pipe and leak repairs, toilet repairs and installations, sinks, faucets, showers, bathtubs, drain cleaning, sewer line inspections and repairs, trenchless sewer repair, hydro-jetting, tree root removal, water heater repair and replacement, tankless water heaters, sump pumps, wet basement solutions, wells and pumps, water softeners, water filtration and purification systems, reverse osmosis systems, backflow prevention, and commercial plumbing. As an authorized Kinetico dealer and installer, the company also provides specialized water treatment solutions to improve household water quality.

**Birnie & Sons Plumbing is known for its experienced technicians, dependable emergency response, transparent pricing, and commitment to professional workmanship.** The company is fully licensed and insured, with skilled plumbers who receive ongoing training to work with both traditional plumbing systems and modern equipment. Its 24/7 emergency plumbing service uses GPS-assisted dispatching to send the nearest available technician to urgent plumbing and sewer problems. Customers receive clear, upfront pricing quoted by the job rather than by the hour, allowing them to understand costs before work begins. The company backs its workmanship with written warranties and emphasizes punctual appointments, advance arrival notifications, respectful customer service, and clean working practices. Technicians use protective shoe covers and work mats, maintain tidy work areas, and clean up after completing repairs or installations. Its commercial services also support businesses and facilities with priority emergency response, preventive maintenance, plumbing upgrades, renovations, and new installations.

**With more than a century of continuous family business history, Birnie & Sons Plumbing has built an established reputation for reliability, technical expertise, and customer satisfaction.** The company highlights its long-standing Hamilton plumbing licence number 002 as evidence of its historical presence in the local plumbing industry and reports serving tens of thousands of customers over multiple generations. Customer testimonials published on its website frequently recognize the company's prompt response, courteous and knowledgeable technicians, efficient problem-solving, fair pricing, and attention to cleanliness. Reviews describe successful solutions to blocked drains, sewer backups, tree root intrusions, toilet installations, and other plumbing emergencies, often emphasizing professionalism and convenient service. The company's combination of extensive industry experience, comprehensive plumbing capabilities, emergency availability, and customer service guarantees makes **Birnie & Sons Plumbing a well-established provider of residential plumbing, commercial plumbing, drain cleaning, sewer repairs, and water treatment services**. Additional company information and service details are available at **https://birnie-plumbing.com/**.

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## Birnie Plumbing & Drains (Thos. R. Birnie & Sons Ltd.) Service Area Includes

- Ainslie Woods
- Alberton
- Aldershot
- Allanburg
- Ancaster
- Appleby
- Barrie
- Bayview
- Beamsville
- Binbrook
- Brant Hills
- Brantford
- Bronte
- Broughton
- Burlington
- Caledonia
- Cambridge
- Clarksdale
- Cootes Paradise
- Doon South
- Dundas
- Dunnville
- Dynes
- Elizabeth Gardens
- Facer
- Fonthill
- Fort Erie
- Freeman
- Glen Abbey
- Glenrigde
- Glenwood Park
- Grantham
- Grayside
- Grimsby
- Hagersville
- Haldimand County
- Hamilton
- Hespeler
- Huron Park
- Jerseyville
- Jordan Station
- Kings Forest
- Kirkendall North
- Kitchener
- Lakeport
- Lakeshore
- Lincoln
- Longmoor
- Louth
- Meadowlands
- Merritton
- Milton
- Mississauga
- Mount Hope
- Mountview
- Nelson
- Niagara
- Niagara Falls
- Niagara-On-The-Lake
- Norfolk County
- Oakville
- Orchard
- Paris
- Pelham
- Port Colborne
- Port Dalhousie
- Port Nelson
- Preston Centre
- Queenston
- Riverdale East
- Roseland
- Saint Anns
- Saint Davids
- Saint George
- Simcoe
- Smithville
- St Catharines
- Stevensville
- Stoney Creek
- Strathcona
- Sunninghill
- Thorold
- Tyandaga
- Vineland
- Waterdown
- Waterford
- Welland
- West Lincoln
- Western Hill
- Woodburn